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Dia Diamonds
At Dia Diamonds, we strive to ensure complete satisfaction with every purchase. If you are not entirely satisfied, we are here to help.
Items must be returned within 7–14 days of delivery in their original condition, unused, and with all original packaging and certifications.
Customized jewelry, engraved items, and products purchased during special sales are not eligible for returns.
To initiate a return, contact our support team with your order details. Our team will guide you through the return process.
Once your return is received and inspected, we will notify you about the approval of your refund. Approved refunds will be processed within 7–10 business days.
Exchanges are allowed only for defective or damaged items. Please contact us immediately if you receive a damaged product.
For any queries, contact us at hello@diadiamonds.com